Consumer minister urges people to register their appliances 23 January 2017
Consumer Minister Margot James and the Department for Business, Energy and Industrial Strategy are supporting Register My Appliance Day with the Association of Manufacturers and Domestic Appliances (AMDEA).
Encouraging people to take a few minutes to register their white goods, Register My Appliance Day raises awareness of product safety and recalls.
By adding product details onto the AMDEA Register My Appliance portal, people can be contacted swiftly in the event that a safety repair is needed. The portal is currently used by 45 leading brands, including the UK’s major white goods manufacturers.
This comes as the Working Group on Product Recalls and Safety publishes their initial recommendations. Bringing together trade associations, the fire service and trading standards professionals, the Working Group was set up by Margot James in October to look at the safety of white goods and the recalls system.
Headed up by Neil Gibbins, the former Deputy Chief Fire Officer for Devon and Somerset, the Working Group recommendations include a call for national co-ordination of product safety recalls and enforcement, and the establishment of a Code of Practice for recalls. The group has also called for research to better understand consumer behaviour around product recalls.
A YouGov survey conducted for AMDEA has found that less than half (43%) of British adults usually register their large domestic appliances with the manufacturer. Of those that don’t always register, 39% said this was because they forgot and 29% didn’t think it was necessary.
The Working Group on Product Recalls and Safety is expected to submit its final report and recommendations in Spring 2017.
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